First Horizon Bank has added something new to its customers’ online banking log-in process to deter phishing and enhance security. Phishing is when someone creates an imitation of a legitimate Web page to trick users into providing sensitive personal information like account numbers, usernames, passwords, credit card numbers or Social Security numbers.

First Horizon has added a random security question and a TrustWord program to the online banking log-in process. The random security question is taken from information the company already has on file, such as the month of the customer’s birth or the last four digits of a customer’s Social Security Number. Once a customer correctly answers the question, the customer will see a personal TrustWord. The TrustWord is a type of reverse password that the customer selects one time, and the same TrustWord is shown each time a customer logs in to online banking. Once the TrustWord appears, the customer enters an online banking password to begin doing business online.

“The two-step process we’ve added helps both us and the customer, because it verifies to us that the customer is who he or she says, and it lets customers know that we really are First Horizon when they see a TrustWord that they provided to us,” said Tammy Driggers, president of First Horizon. “We’re proud to be on the leading edge of online banking security for the industry.”

First Horizon’s online banking Web site enables customers to transfer funds, check balances, view deposits and pay bills. Online banking is free to First Horizon customers. More information is available at www.FirstHorizon.com.

About First Horizon

First Horizon Bank is part of First Horizon National Corp. (NYSE: FHN) and a division of First Tennessee Bank. The 13,000 employees of First Horizon National Corp. provide financial services to individuals and business customers through hundreds of offices located in more than 40 states. The corporation's three major brands -- FTN Financial, First Horizon and First Tennessee -- provide customers with a broad range of products and services including:

-- Capital markets, one of the nation's top underwriters of U.S. government agency securities

-- Mortgage banking, one of the nation's top 20 mortgage originators and top 15 servicers, which earned a top-10 ranking in customer satisfaction from J.D. Power and Associates

-- Retail/commercial banking, with the largest market share in Tennessee and one of the highest customer retention rates of any bank in the country

FHN companies have been recognized as some of the nation's best employers by AARP, Working Mother and Fortune magazines. FHN also was named one of the nation's 100 best corporate citizens by Business Ethics magazine. More information can be found at www.FirstHorizon.com.